Privacy Policy

Last updated: 28.8.2025

Welcome to The Manduls. Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using this site, you agree to the terms of this Privacy Policy and to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR)and relevant Slovak and EU regulations.

Who We Are

This website, The Manduls, is operated from Slovakia. If you have any questions about this policy or how your data is handled, you can contact us at hello@themanduls.com.

Information We Collect

We may collect information from you in two ways:

Automatically, through cookies and analytics tools when you browse the site.
Voluntarily, when you sign up for our newsletter, fill out a contact form, leave a comment, or make a purchase on our site.

When you purchase a product, we collect the necessary information to process your order, including your name, email address, and payment details (processed securely by Stripe — we never store full credit card numbers on our servers).

How We Use Your Information

The information we collect is used to:

Process and deliver your orders.
Send you receipts and purchase confirmations.
Provide customer support if you have issues with your order.
Improve and personalize your experience on the website.
Analyze site traffic and product performance through analytics.
Send newsletters or updates if you’ve opted in.
Maintain accurate financial records for tax and compliance purposes.

We never sell your personal information to third parties.

Legal Basis for Processing Data (GDPR)

We process personal data under the following legal bases in accordance with the GDPR:

Consent: When you subscribe to our newsletter, submit a form, or agree to cookies.
Legitimate Interests: To analyze traffic, improve our website, and maintain security.
Contractual Necessity: To fulfill your orders and provide customer service.
Legal Obligation: To keep transaction records for tax, accounting, and legal compliance.

Affiliate Links and Third-Party Services

Some links on The Manduls are affiliate links, which means we may earn a commission when you make a booking or purchase through them. These links use cookies and tracking technologies managed by our partners, such as Booking.com, GetYourGuide, Klook, 12Go, SafetyWing, DiscoverCars, and Airalo.

We also use trusted third-party tools such as Google Analytics for site analytics and Stripe for secure payment processing. Stripe collects and processes payment data in accordance with their own privacy policy, which you can read here.

Cookies and Tracking

Cookies are small files stored on your device that help us improve your experience. We use cookies for website functionality, analytics, affiliate tracking, and to manage digital product sales.

If you are visiting from the EU or UK, a cookie consent banner will appear on your first visit, allowing you to manage your preferences. You can also clear or disable cookies at any time through your browser settings.

Your Rights

As a resident of the EU (including Slovakia), you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your personal information.
Withdraw your consent to receive marketing communications.
Object to the processing of your data under certain circumstances.
Request a copy of the personal information we store about you.

To exercise these rights, please get in touch with us at hello@themanduls.com. We will respond within the timeframes required by GDPR.

Children’s Privacy

Our content is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.

Data Retention and Security

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Transaction records are retained for accounting and tax purposes as required by Slovak and EU law.

We use reasonable technical and organizational measures to safeguard your data. However, no system is entirely secure, and we cannot guarantee absolute protection of your information.

Policy Updates

We reserve the right to update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or third-party services. Updates will be posted on this page with a revised date. For significant changes, we may also notify you via email if you have subscribed.

Contact Us

For questions about this Privacy Policy or to exercise your data rights, you can reach us at:

The Manduls
Email: hello@themanduls.com
Location: Slovakia